FAQ'S

Yes! All of the plants we deliver are usually well established and ready to plant; we do our best to ensure our photos provide our customers with an accurate representation of what they will receive from us.

If you live out of our delivery area, you are still able to order through us as a 'Click & Collect' service instead. If you are in our delivery area and you are only being given the option to 'Click & Collect', make sure your Postcode is correct and written with a space, for example 'DA7 4EG' rather than 'DA74EG' this helps our check-out system recognise your location. See 'Where do you deliver to?' for our delivery areas.

We are located in Bexleyheath, Kent and deliver exclusively to our local residents and surrounding locations. These areas include: Bexley, Bexleyheath, Welling, Abbeywood, Belvedere, Plumstead, Charlton, Erith, Dartford, Crayford, Sidcup, Eltham, New Eltham, Chislehurst, some areas in Bromley, Greenwich, Greenhithe, Gravesend, Longfield & some areas in Meopham.

We offer specific delivery to the following postcodes: ​ DA1, DA2, DA5, DA6, DA7, DA8, DA14, DA15, DA16, DA17, SE2 Local Delivery £2.99 OR FREE When You Spend £10.00 Or More (Up to 1 - 2 working days) DA3, DA4, DA9, DA11, SE9, SE7, SE18, BR8 Delivery £2.99 OR FREE When You Spend £20.00 Or More (1 - 2 working days) ​ DA10, DA12, SE3, SE10, SE12, SE13, BR5, BR6, BR7, Out of Area Delivery £4.99 OR FREE When You Spend £50.00 Or More (2 - 3 working days) ​ DA13, BR1, BR2, BR3, BR4, TN14, TN15, ME1, ME2, ME3 Special Delivery £8.99 OR FREE When You Spend £100.00 Or More (Up to 3 - 5 working days

If we used to deliver to you in the past and you are now experiencing issues at check-out, please contact us on 0208 303 2195. We may have incorrectly not included you in our delivery catchment area, so providing us with your information will help us update our records.